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Shipping & Delivery Policy for KIC Products in Egypt

This page explains delivery coverage, estimated timing, and order verification so visitors understand the purchasing steps before checkout.

Shipping Coverage

KIC provides delivery services for security cameras, alarm systems, fire systems, and biometric devices across Egypt. Delivery is available to residential, commercial, and industrial sites based on service coverage at checkout.

Shipping & Delivery Costs

Shipping and delivery costs are not included in the product price and are paid by the customer. The amount depends on the destination governorate, the shipment weight, and the carrier, and it is confirmed with you before the order is dispatched. KIC does not offer free shipping or free delivery.

Delivery & Technical Setup Times

Standard shipping within Egypt takes between 2 to 5 business days. If your order requires technical setup, system planning, or complete installation by our engineering team, the exact timeline will be coordinated with you directly.

Order Verification & Payments

All orders are subject to address and contact confirmation. Delivery preparations begin once the Paymob gateway confirms the payment for the order.

Receipt & Hardware Inspection

Upon delivery, please inspect all security hardware for physical damage or missing items. Any discrepancies must be reported to our support lines within 24 hours of receipt.

Returns

Returns are accepted within 14 days of receipt, provided the product is in its original condition and complete with its packaging and accessories. Return shipping costs are paid by the customer and are not refunded.